Information and FAQs

Important information and F.A.Q.s

What you should know for your museum visit

Reservations are obbligatory for guided tours!
People showing symptoms of COVID (coughing, fever, difficulty breathing) will not be granted entry to the museum. We kindly ask for your understanding.
Clothing: For excursions in the galleries we recommend warm clothes and sturdy footwear. Rain coats and helmets, as well as other necessary gear are provided by the Museum.
Accessibility: Some of our locations and guided tours are barrier-free. You can find details under Important Information of each location. 
Dogs in the Museum: Dogs are permitted in the outdoor areas, but not in the galleries and showrooms.
Museum shopsOur shops sell a wide range of minerals, jewellery made from minerals and mining souvenirs. As part of our sustainability project "One.Four.Seventeen.", many of the produfcts are made of sustainable material. Our expert sales staff will be pleased to help you.

Further information

For detailed information regarding the four locations choose below: