Information and FAQs

Important information and FAQs

What you need to know for your museum visit

Please follow the instructions given by our staff and note the signs.
Keep a distance of at least one metre to all other people in the museum who are not part of your family.
During your visit you need to put on an FFP2 face mask that covers mouth and nose. 
Please wash your hands regularly with soap for at least 20 seconds, especially after using the restroom, and sanitize your hands with the disinfectant gel available on site. 
Please try to avoid touching your face, especially not your mouth, nose and eyes.
When you cough or sneeze, use a disposable tissue and dispose of it immediately. 
Please avoid crowds and only entre into a designated area when it is free.
Only use the elevator if strictly necessary and only entre it by yourself or with your family. 
People showing symptoms of COVID (coughing, fever, difficulty breathing) will not be granted entry to the museum. We kindly ask for your understanding.
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